Do you want to get better at something, and get there quicker? Feedback is going to be your key tool. “The arrogance of success is to think that what you did yesterday will be sufficient for tomorrow.” William Pollard Feedback is embedded in certain professions. Athletes have coaches. Writers have…

Popular opinion is that leaders don’t have time for developing relationships, for the soft interpersonal stuff. Wrong. Great leaders appreciate that strong relationships are fundamental to their success. Relationships matter to them because they know that when there is a sense of safety and honesty with their team members, the…

Solving the right problem will put you on the path to success The leaders we coach like to solve problems and they are good at it. They pride themselves on finding solutions quickly to problems their team members are facing. It feels good to be decisive and to signal you’re…

Manage your inner critic and find the part of the brain that motivates you through positive emotions My yearning for learning One of my favourite quotes is from Alan de Botton, “Anyone who isn’t embarrassed of who they were last year is not learning enough.” It might sound a bit…

Dysfunctional teams can destroy a business, but you need to understand the root causes of the issues to ensure your solutions work in the long term. Discover how to find those root causes and how to transform your team into a top-performing one using The PERILL Model. Teams are part…

A common reason why 75% of cross-functional teams fail is that they don’t know how to normalise tension or conflict. Discover how to turn those tensions to your advantage. When you think of images of high-performing teams, you might see birds flying in unison or rowers pulling hard but smoothly…

Quite simply psychological safety is a superpower which will help your team and company win. Discover how to climb the four rungs of the Ladder of Psychology Safety as a team. As coaches, we encourage the teams (or the individuals) we coach to understand their current state, so they understand…

Psychological safety is the bedrock of a successful culture; it’s the engine that facilitates engagement, innovation, learning and productivity. Take the short quiz to see how your team is doing. For many years I worked in a psychologically unsafe environment. I was unhappy at work and happy outside work. I didn’t pay much attention to it because I was focused on making money and we were pretty successful (or so I thought).

With the right mindsets, soft skills and practical top tips you can turn them into valuable and collaborative sessions with immense impact. I vividly remember my first one-on-one meeting with my boss at my first job. He opened up the meeting saying, “ Mark, I think you have an attitude problem? “ He was right by the way as I hated my job and I have never been very good at faking…