Do you want to get better at something, and get there quicker? Feedback is going to be your key tool. “The arrogance of success is to think that what you did yesterday will be sufficient for tomorrow.” William Pollard Feedback is embedded in certain professions. Athletes have coaches. Writers have…

Popular opinion is that leaders don’t have time for developing relationships, for the soft interpersonal stuff. Wrong. Great leaders appreciate that strong relationships are fundamental to their success. Relationships matter to them because they know that when there is a sense of safety and honesty with their team members, the…

Solving the right problem will put you on the path to success The leaders we coach like to solve problems and they are good at it. They pride themselves on finding solutions quickly to problems their team members are facing. It feels good to be decisive and to signal you’re…

Manage your inner critic and find the part of the brain that motivates you through positive emotions My yearning for learning One of my favourite quotes is from Alan de Botton, “Anyone who isn’t embarrassed of who they were last year is not learning enough.” It might sound a bit…

Psychological safety is the bedrock of a successful culture; it’s the engine that facilitates engagement, innovation, learning and productivity. Take the short quiz to see how your team is doing. For many years I worked in a psychologically unsafe environment. I was unhappy at work and happy outside work. I didn’t pay much attention to it because I was focused on making money and we were pretty successful (or so I thought).

With the right mindsets, soft skills and practical top tips you can turn them into valuable and collaborative sessions with immense impact. I vividly remember my first one-on-one meeting with my boss at my first job. He opened up the meeting saying, “ Mark, I think you have an attitude problem? “ He was right by the way as I hated my job and I have never been very good at faking…

As your business scales up and you bring on more and more team members, you will inevitably need to spend more time on people-related challenges and opportunities. To some of the founders I coach it is a transitional moment. “I’ve had a frustrating week, I spent most of my time…

As you scale not only the quantity of decisions accelerate but so does their impact. More people are relying on you, more customers, more team members and more investors. You have more to lose (and to win!). You now have a team to help you grow the business, and you…

Not many Founders make the transition from start up to scale up CEO — take the short quiz below to see if you are on the right track. You have worked so hard to get the business up and running and to product market fit. It has been a rollercoaster journey so far, experiencing the highest highs and the lowest lows in the same day. It has been both exhilarating and exhausting. You have achieved what most founders…